Training and certificates

Who is trained, whose tickets are about to run out, and what is overdue, in one place, with reminders that go out on their own.

Step by step

1. Open Training. The Overview shows what is overdue and what expires in the next 30 days, with the people listed under Needs Attention.
2. When a worker sends in a certificate, it appears under Pending Certification Submissions. Tap Review, check it against the card, then Approve & Verify, Request Correction or Reject.
3. In the Training Bank, tap Add Training Item for each training or ticket your work needs. If it expires, tick Has expiry date and set the renewal period.
4. In Assignments, tap Assign Training, choose the training and the person, and set a due date. They are told in the app and by email.
5. Worker Records shows what each person holds and when it expires.

Good to know

• Reminders go out on their own. Each person gets an email 30, 14, 7 and 1 days before a ticket or training expires, once each.
• Workers send in their own. From Training on their phone, a worker submits a ticket with its dates and a photo, for you to review.
• A record, not a certificate. MusterHQ tracks training and tickets. It does not issue certifications; the issuing body does.